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Airfare Fraud
houli7
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I booked a flight from Detroit, MI to Venice, Italy for May. I went though a search engine I found on this forum and a number of travel sites came up (Travelocity, Orbitz, Cheapo air, Priceline, etc). I ended up booking on Airfare.com. I just got a call saying they’re upping my price from $1700 to $4700 and through some loop-hole there’s nothing I can do about it. When I called the airline I was supposed to be traveling with, they told me my confirmation number and flight numbers didn’t exist.

Just want everyone booking a trip not to book through Airfare.com!! Good luck!

I am leaving from Detroit, mi with $6000 for 31 days
Padua, Venice, Rome, Padua, Berlin, Amsterdam, Bruges, Paris, Barcelona
augustin25
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I had no problems when I booked with them, but their confirmation/billing process seemed a bit sketchy. Hope you get things resolved.

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I once used Airfare.com and everything was fine, but that was a good nine-ten years ago.
I am really sorry to hear this happened and I hope things work out.

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You aren’t compelled to buy the ticket. I hope you didn’t agree. I would immediately call your credit card company and refuse charges from Airfare.com . Good luck!

Don
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Send the seller a copy of your initial booking confirmation at $1700 and if they can no longer honor that price that they confirmed, then tell them you don’t want it, since it’s not what you agreed to. $1700 for DTW-VCE in May isn’t very good, anyway. Confirmed means you have a record locator (6 digits letters + numbers), a receipt for amount paid, and all flight legs confirmed or saying “ok.” Also send them any screen shots or confirmation screens that you saved from the booking process.

Has any charge gone through on your credit card for this?

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houli7 wrote:
I booked a flight from Detroit, MI to Venice, Italy for May. I went though a search engine I found on this forum and a number of travel sites came up (Travelocity, Orbitz, Cheapo air, Priceline, etc). I ended up booking on Airfare.com. I just got a call saying they’re upping my price from $1700 to $4700 and through some loop-hole there’s nothing I can do about it. When I called the airline I was supposed to be traveling with, they told me my confirmation number and flight numbers didn’t exist.

Just want everyone booking a trip not to book through Airfare.com!! Good luck!

Since 1979, Airfare.com parent company has been dedicated to accommodating travelers with top value airfare made possible by discounted airline consolidation. In 1995, we became the first airline discounter to go online. Over this period of time, airfare.com has continually strived to provide world-class customer service and affordable airfare prices. We handle hundreds of thousands reservations a year and have dealt with millions of different transactions since our company has been in business. We are a fully bonded travel company, a verified merchant of authorize.net, an ARC appointed member of ASTA, a member of IATAN, Visa Verified, a member of Master Card Secure Code, Diners Club International, Discover Card Financial Services, American Express, and all bookings are Secured by GeoTrust Secure Socket Layer.

Airfare.com offers cheap airfare through airline consolidation” strategies but still have no control over the airline ticket prices. The prices that are offered on the website are the fares that the airline gives to us to offer. We do not control how the prices fluctuate from a day to day basis; only provide our customers with the lowest possible fares available.
Airfare.com is a fully bonded travel company that follows all rules/restrictions placed upon us. Our company culture also insists upon exceeding customer expectations by looking for every avenue to assist our customers. If you have any comments, questions and/or concerns please feel free to contact our Special Operations team at feedback@airfare.com. This team is specially dedicated to working diligently to resolve every customer concern.

Special Operations Team with Airfare.com