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5 replies
Can't access saved trips
nbetz
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Eurotrip Points: 89
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I started working on an itinerary that I ended up saving, but not publishing. Now when I go to eurotrip planner, it lists it as an un-published trip that is currently active, but nothing is showing up. Everything is blank as if it wants me to start a new trip.

Also, I did end up starting a new trip (I had a totally different itinerary I wanted to compare). But now it won’t save anymore trips.

Using firefox for this.

I am leaving from Saskatoon with $10000 for 88 days
Nice, Nîmes, Paris, Bayeux, Bruges, Amsterdam, Cologne, Berlin, Nuremberg, Munich, Freiburg, Zürich, Lucerne, Interlaken, Geneva
Requesting help with Transport, Hostels, Itinerary, Sights
I am leaving from Geneva with $12000 for 106 days
Bristol, Cardiff, Manchester, Galway, Punchestown, Dublin, Killarney, Ennis, Galway, Londonderry, Cork, Liverpool, Ambleside, Glasgow, Edinburgh, Aberdeen, York, Bath, Salisbury, London
Requesting help with Transport, Hostels, Itinerary, Sights
I am leaving from London with $10000 for 53 days
Rome, Sorrento, Siena, Florence, Cinque Terre, Verona, Venice, Innsbruck, Graz, Vienna, Salzburg, Prague, Geneva
Requesting help with Transport, Hostels, Itinerary, Sights
swill
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were you logged in when working on the trip? if you weren’t, did your cookies get cleared?

I am leaving from Montreal, Canada with $1600 for 16 days
Frankfurt, Munich, Venice, Florence, Nice, Barcelona, Paris

Eurotrip Developer

nbetz
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Eurotrip Points: 89
Member: 15456
Joined: 06/26/2009
User offline. Last seen 4 years 17 weeks ago.

Yes I was logged on. Cookies shouldn’t have been cleared though. I tested it buy putting some random cities in, saving, navigating away then going back right away and it still wasn’t showing as saved.

I am leaving from Saskatoon with $10000 for 88 days
Nice, Nîmes, Paris, Bayeux, Bruges, Amsterdam, Cologne, Berlin, Nuremberg, Munich, Freiburg, Zürich, Lucerne, Interlaken, Geneva
Requesting help with Transport, Hostels, Itinerary, Sights
I am leaving from Geneva with $12000 for 106 days
Bristol, Cardiff, Manchester, Galway, Punchestown, Dublin, Killarney, Ennis, Galway, Londonderry, Cork, Liverpool, Ambleside, Glasgow, Edinburgh, Aberdeen, York, Bath, Salisbury, London
Requesting help with Transport, Hostels, Itinerary, Sights
I am leaving from London with $10000 for 53 days
Rome, Sorrento, Siena, Florence, Cinque Terre, Verona, Venice, Innsbruck, Graz, Vienna, Salzburg, Prague, Geneva
Requesting help with Transport, Hostels, Itinerary, Sights
swill
swill's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 691
Member: 5818
Joined: 03/28/2007
User offline. Last seen 1 year 33 weeks ago.

I have seen that a couple people have had problems, but I still have not been able to reproduce the problem. What browser are you using (ie: Firefox 3.0, IE 7, etc)?

I see that you do have trips saved (and published), was there anything specific you had to do to make them work? Can you edit those trips in the trip planner (by clicking on Edit on the trip if it is not ‘Currently Active’)?

Thank you for the feedback and for being patient with the app. I am trying my best to get rid of any bugs…

I am leaving from Montreal, Canada with $1600 for 16 days
Frankfurt, Munich, Venice, Florence, Nice, Barcelona, Paris

Eurotrip Developer

nbetz
nbetz's profile picture
Member
MemberMember
Eurotrip Points: 89
Member: 15456
Joined: 06/26/2009
User offline. Last seen 4 years 17 weeks ago.

Using firefox 3.0

I ended up publishing the trip, since that seemed to be the only way to save it at the moment. It published fine. However, I cannot edit it. When I try to, all of the info disappears and I start from scratch. Also, there is no where for me to mark what I’m looking for help with the trip.

For now, I’m using this in combo with a spreadsheet, to track the days. Even if I can’t save, the trip planner still works well to see a physical representation of my route and to get an idea of distances to the smaller towns I am travelling to.

I am leaving from Saskatoon with $10000 for 88 days
Nice, Nîmes, Paris, Bayeux, Bruges, Amsterdam, Cologne, Berlin, Nuremberg, Munich, Freiburg, Zürich, Lucerne, Interlaken, Geneva
Requesting help with Transport, Hostels, Itinerary, Sights
I am leaving from Geneva with $12000 for 106 days
Bristol, Cardiff, Manchester, Galway, Punchestown, Dublin, Killarney, Ennis, Galway, Londonderry, Cork, Liverpool, Ambleside, Glasgow, Edinburgh, Aberdeen, York, Bath, Salisbury, London
Requesting help with Transport, Hostels, Itinerary, Sights
I am leaving from London with $10000 for 53 days
Rome, Sorrento, Siena, Florence, Cinque Terre, Verona, Venice, Innsbruck, Graz, Vienna, Salzburg, Prague, Geneva
Requesting help with Transport, Hostels, Itinerary, Sights
swill
swill's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 691
Member: 5818
Joined: 03/28/2007
User offline. Last seen 1 year 33 weeks ago.

You seem to be having the exact problem that others have been having which I have not been able to reproduce. Do you mind if I do some troubleshooting with you? I am going to send you a private message with my contact details and if you have some time at some point I would like to do a few tests with you.

I am leaving from Montreal, Canada with $1600 for 16 days
Frankfurt, Munich, Venice, Florence, Nice, Barcelona, Paris

Eurotrip Developer