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13 replies
how long for Rail Pass to arrive?
sblee1
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Hey

I can’t seems to find anywhere that tells me when my Rail pass will arrived after i booked it from the Railsaver tool. I bought swiss flexi pass for 2 and it only says DHL international, no tracking no dates. First time booking through this site so i am abit worried about whether is it safe.

This may already be somewhere on the receipt which i probably just missed it, but appreciate if someone advise on this?

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

sblee1
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Hi

Have anyone booked a rail pass here before? please help to respond. Getting worried as i did not receive any response from email or the forum although Payment was promptly charged when i did the booking.

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

mim
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sblee — I see your email. Did you get our response?

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

sblee1
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Thanks for replying, didnt get a response yet, can you help?

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

Don
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Check your spam box?

sblee1
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Yeah i did, no reply yet. normally how long does the rail pass takes to arrive if you book through this website?

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

mim
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sblee —
Ok, I’m forwarding this to the people who handle our rail. You should get it shortly since it was shipped on the 13th.

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

sblee1
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Mim, Thanks for helping, can you help to check again as i still did not receive the tickets? My trip is 1 week away, getting worried.

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

mim
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Sblee — I got a hold of rail company for you and they said they have everything ironed out and contacted you. Is this the case? Please verify that for me. Sorry for any confusion. You should be all set now.

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

sblee1
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Hi mim

Thanks for following up, Still have not gotten my tickets! flying to europe this friday, seems like the order is still pending! Can anything be done?? The amount has been charged to my card for a while now

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

oldlady
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You’ve probably already done both, but…
Try e-mailing to: rail@eurotrip.com

Check around your front door (or wherever deliveries show up) for a delivery notice. Passes are delivered via secure shipping. Someone has to sign for them, so if no one was home….

mim
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They told me they emailed you last week. Is that case? I will give them a call again Monday if they haven’t gotten a hold of you.

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

sblee1
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Hi mim

They did email me with some questions which i replied 3 days ago however the order was still not processed, i emailed them back to ask for a delivery date but had not received a response. I am leaving in 4 days time and the long delay is worrying. The lady that i responsed to is beth king.

I am traveling for 22 days
Paris, Montreux, Interlaken, Lucerne, Bellinzona, Milan, Venice, Florence, Rome

Regards

mim
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Say— I sent you an email. Did you receive it?

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor