The Old Dairy Guest House is a Tripadvisor Certificate of Excellence award winner for both 2012 & 2013 and continues to provide excellent value for money! We are in a residential neighbourhood 1.8miles from city centre boundary and is easy accessible via at least 6 buses. A family run Guest House where the proprietors Michelle & David are very much ‘hands on’ with their guests. Suffice to say excellent customer service and honest hospitality always comes as standard at The Old Dairy!
We DO NOT operate a typical reception so we ask our guests provide an approx arrival time and then call us 20 minutes before arrival by phone, email or text so we can ensure that there is someone there to greet you & check you in. Guests have their own keys once they are checked in. No curfew.
Our bedrooms are all furnished to very comfortable and modern standard providing all divan base beds in doubles/singles. Family rooms have divan beds and bunks. We like our guests to feel at home so we provide all of our guest bedrooms with tea making facilities & free tea & coffee, Freeview TV, plenty of hanging & storage space plus dressing mirror, hairdryers & complimentary shower products . Free WIFI connectivity throughout the building. Irons and ironing boards also available
We have a basic kitchen facility with microwave oven/grills, toasters, inductions hobs & dishwasher for the preparation of small meals & snacks. Communal dining room is available until 9.30pm.
Tourist information leaflets, maps, guides etc. are all available.
We have a 7 day cancellation policy: No-shows and late cancellations will be charged for the first night minimum, weekend reservations will be charged in full.
ADVANCE BOOKINGS: Bookings more than 4 weeks in advance of arrival date will be charged a NON-REFUNDABLE 50% of the balance in advance. The remaining balance is then payable upon arrival. Guests are notified by proprietor of advance payments made.
If advance payment made there will be no further charge for a ‘no-show’ or late cancellation, however notification of cancellation desired.
A small charge of 3% will be added to ALL credit card transactions, 50p to debit cards (Visa, solo Maestro & electron).
Check-in time 2pm-8pm Guests who arrive later than 8pm will be subject to a late arrival fee of £10, but this must be pre-arranged with the proprietors before arrival day so they can arrange staffing for this later arrival . Please don’t just assume its ok to arrive after 8pm as there may be no-one available to check you in!