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Have I been scammed?
Wed, 04/28/2010 - 13:49
Has anyone bought a rail pass through the eurotrip website? If so how long did it take to arrive in the mail? It’s been over a week since I’ve ordered my group’s pass, and so far nothing has arrived. We leave in two days. I’m worried. I have contacted eurotrip’s rail address twice so far and have not gotten a response even though my account was promptly charged at the time of purchase. The customer service address will not accept mail. Have I been scammed? Please, any feedback is welcome. This is a great site, so I really hope the pass arrives tomorrow and that I’m just paranoid.
1. Do the “contact us” thing and e-mail the administrators. We had a similar post a few weeks ago and the passes were already being shipped, but the confirming e-mails had somehow gone to a spam folder or to never-never land.
@181blue: Has this been taken care of?
Frankfurt, Munich, Venice, Florence, Nice, Barcelona, Paris
Eurotrip Developer
Hi Blue —
Sorry for the confusion. I saw you sent us an email
<a href="mailto:rail
eurotrip.com”>rail@eurotrip.com at around 12 and we emailed you a few hours later — but it may have gone into your spam folder. In any event, your passes will arrive by noon tomorrow. Let us know if you have any other questions and have an awesome trip!!!Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul
Eurotrip Managing Editor
Thank you to all involved. Eurotrip has contacted me with delivery information for our rail pass along with a tracking number. We are really looking forward to our first European adventure. Thank you to Eurotrip and all the contributors for making this wonderful site. I look forward to contributing to the site when we return.
No problem! Have a great trip.
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul
Eurotrip Managing Editor