travel advice & savings
 
RAIL PASSES GUARANTEED LOWEST PRICES at RAILPASS.COM Click Here
5 replies
Have I been scammed?
181blue
181blue's profile picture
New Member
New Member
Eurotrip Points: 12
Member: 25023
Joined: 04/28/2010
User offline. Last seen 13 years 32 weeks ago.

Has anyone bought a rail pass through the eurotrip website? If so how long did it take to arrive in the mail? It’s been over a week since I’ve ordered my group’s pass, and so far nothing has arrived. We leave in two days. I’m worried. I have contacted eurotrip’s rail address twice so far and have not gotten a response even though my account was promptly charged at the time of purchase. The customer service address will not accept mail. Have I been scammed? Please, any feedback is welcome. This is a great site, so I really hope the pass arrives tomorrow and that I’m just paranoid.

oldlady
oldlady's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 19
Member: 778
Joined: 01/03/2007
User offline. Last seen 7 years 19 weeks ago.

1. Do the “contact us” thing and e-mail the administrators. We had a similar post a few weeks ago and the passes were already being shipped, but the confirming e-mails had somehow gone to a spam folder or to never-never land.

swill
swill's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 691
Member: 5818
Joined: 03/28/2007
User offline. Last seen 10 years 35 weeks ago.

@181blue: Has this been taken care of?

I am leaving from Montreal, Canada with $1600 for 16 days
Frankfurt, Munich, Venice, Florence, Nice, Barcelona, Paris

Eurotrip Developer

mim
mim's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 2362
Member: 235
Joined: 01/03/2007
User offline. Last seen 8 years 28 weeks ago.

Hi Blue —
Sorry for the confusion. I saw you sent us an email <a href="mailto:raileurotrip.com”>rail@eurotrip.com at around 12 and we emailed you a few hours later — but it may have gone into your spam folder. In any event, your passes will arrive by noon tomorrow. Let us know if you have any other questions and have an awesome trip!!!

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

181blue
181blue's profile picture
New Member
New Member
Eurotrip Points: 12
Member: 25023
Joined: 04/28/2010
User offline. Last seen 13 years 32 weeks ago.

Thank you to all involved. Eurotrip has contacted me with delivery information for our rail pass along with a tracking number. We are really looking forward to our first European adventure. Thank you to Eurotrip and all the contributors for making this wonderful site. I look forward to contributing to the site when we return.

mim
mim's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 2362
Member: 235
Joined: 01/03/2007
User offline. Last seen 8 years 28 weeks ago.

No problem! Have a great trip.

I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor