travel advice & savings
 
RAIL PASSES — GUARANTEED LOWEST PRICES at RAILPASS.COM — Click Here
8 replies
*Help** Eurail Pass from Railsaver Has not arrived...
Fri, 06/03/2011 - 18:16
Huss
Huss's profile picture
New Member
New Member
Eurotrip Points: 34
Member: 35392
Joined: 04/07/2011
User offline. Last seen 13 years 49 weeks ago.

HELP I still have not recieved my eurail ticket which I ordered from railsaver. I had it shipped to london (I came from Canada) thinking it would come here sooner. It’s fri and I am heading out to amsterdam tomorrow with no access to a postbox here after.

Your railsaver.com site offers no contact number for dealing with situations like this?

I apoligise for te double post, I just need to get tis sorted out as soon as possible as I am already in london.

Euro Trip
I am leaving from Toronto, Canada with $3000 for 31 days
Gatwick, Paris, Amsterdam, Prague, Rome, Dubrovnik, Athens
Fri, 06/03/2011 - 18:59
#1
oldlady
oldlady's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 19
Member: 778
Joined: 01/03/2007
User offline. Last seen 8 years 42 weeks ago.

E-mail them at rail@eurotrip.com. And I will also try to get the administrator so he can help.

Sat, 06/04/2011 - 08:39
#2
Huss
Huss's profile picture
New Member
New Member
Eurotrip Points: 34
Member: 35392
Joined: 04/07/2011
User offline. Last seen 13 years 49 weeks ago.

done, any and all help is appricated. Leaing for amsterdam now, and will ek emails as often as possible. Tanks

Ps. I apoligise for te spelling, arious keys on te omputer I am using do not seem to be working.

Euro Trip
I am leaving from Toronto, Canada with $3000 for 31 days
Gatwick, Paris, Amsterdam, Prague, Rome, Dubrovnik, Athens
Sat, 06/04/2011 - 09:54
#3
mim
mim's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 2362
Member: 235
Joined: 01/03/2007
User offline. Last seen 9 years 51 weeks ago.

Huss, I am also forwarding this to the rail department representative. Sorry for any confusion!

Turkey and Georgia On My Mind
I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

Sat, 06/04/2011 - 10:05
#4
mim
mim's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 2362
Member: 235
Joined: 01/03/2007
User offline. Last seen 9 years 51 weeks ago.

Saw that rail contacted you Thursday because of incorrect address and phone #.

Turkey and Georgia On My Mind
I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

Sun, 06/05/2011 - 17:50
#5
Huss
Huss's profile picture
New Member
New Member
Eurotrip Points: 34
Member: 35392
Joined: 04/07/2011
User offline. Last seen 13 years 49 weeks ago.

Hey nope I didn’t reieve any contact from railsaver…f

Euro Trip
I am leaving from Toronto, Canada with $3000 for 31 days
Gatwick, Paris, Amsterdam, Prague, Rome, Dubrovnik, Athens
Mon, 06/06/2011 - 05:28
#6
Huss
Huss's profile picture
New Member
New Member
Eurotrip Points: 34
Member: 35392
Joined: 04/07/2011
User offline. Last seen 13 years 49 weeks ago.

Is it possible to get a contact number for me to directly call to sort out this issue?

Euro Trip
I am leaving from Toronto, Canada with $3000 for 31 days
Gatwick, Paris, Amsterdam, Prague, Rome, Dubrovnik, Athens
Mon, 06/06/2011 - 19:51
#7
mim
mim's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 2362
Member: 235
Joined: 01/03/2007
User offline. Last seen 9 years 51 weeks ago.

Huss — sorry you’re having so much issues! I got a forward of the email that the rail company sent you — maybe you’re not receiving it? Here it is posted below:

Quote:
We have been trying to contact you, DHL has made numerous attempts to deliver and we have tired emailing and calling to get a valid address, Your order has been in the UK for over a wekk and they have been unable to deliver Please give a valid phone number and a vaild address
I would suggest emailing them a valid phone number and they will definitely get back to you.
Turkey and Georgia On My Mind
I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor

Mon, 06/06/2011 - 19:53
#8
mim
mim's profile picture
Moderator
ModeratorModeratorModeratorModeratorModerator
Eurotrip Points: 2362
Member: 235
Joined: 01/03/2007
User offline. Last seen 9 years 51 weeks ago.

The email was sent 13:25:38 Today

Turkey and Georgia On My Mind
I am leaving from New York, NY and traveling for 64 days
Reykjavik, London, Lille, Berlin, Kraków, Lviv, Istanbul, Selçuk, Pamukkale, Kızkalesi, Göreme, Kars, Bat'umi, Akhalts'ikhe, Tbilisi, Telavi, Istanbul

Eurotrip Managing Editor